Account DeletionYour right to erasure — Article 17 GDPR

Delete Your Account

When you delete your account, everything that identifies you is erased immediately. There is no 30-day grace period. This page explains exactly what is removed, what is kept in anonymous form, and how to proceed.

What Gets Deleted

As soon as you confirm, the following is removed from our servers:

  • ✓Everything that identifies you — your phone number, nickname and email address, including the copies kept with your wallet
  • ✓Active session tokens and authentication credentials
  • ✓Biometric authentication anchors — these are stored only on your device and are cleared when the account is removed
  • ✓Access to any credit still in your Gamma Wallet — remaining credit can no longer be used after deletion
  • ✓Your push notification token — all notifications to you by push, email and SMS are switched off

What Is Not Deleted

Some records are kept, but only in a form that can no longer be linked to you:

  • Transaction and sales records of the businesses you dealt with — kept without your name, email address or phone number, because businesses need them for their accounting and tax records
  • Rewards already redeemed against a merchant prior to deletion — those are completed transactions held in the merchant's own records and are outside our control

How to Delete Your Account

You have two paths. Both are free, and neither requires you to give a reason.

Self-service (immediate)

  1. Open the Gamma Wallet or Gamma Business app on your device
  2. Go to Profile (bottom navigation) and tap Settings
  3. Tap "Delete account" and confirm. Your personal data is removed immediately.

Email request

Send a deletion request from the email address or phone number tied to your account to our data protection contact:

We will complete the deletion within one month, as required by GDPR Article 12(3). Include your registered phone number or nickname if writing from a different address.

Your Rights Under GDPR

Under the GDPR you have the following data rights. Contact us at [email protected] to exercise any of them:

  • Right to erasure (Art. 17): Request permanent deletion of your personal data — what this page is for.
  • Right of access (Art. 15): Request a copy of all personal data we hold about you.
  • Right to data portability (Art. 20): Receive your data in a structured, machine-readable format.
  • Right to lodge a complaint: Contact your national data protection supervisory authority if you believe your rights have been violated.

Questions?

For any question about account deletion or your data rights, write to us at:

For full details on how we handle your data, read our Privacy Policy.

Read the Privacy Policy